Get in Touch with KPOP1004

We’re here to help you with all your K-Pop, K-Beauty, and merch needs! Whether you’re tracking a pre-order for the latest Stray Kids album, asking about K-Beauty stock, or planning a visit to one of our stores, our team is just a message away. Reach out—we’re as excited about K-Culture as you are!

• Contact Options:
  • Email: info@kpop1004.com – For all inquiries, from order issues to product questions.
  • Phone: (909) 481-8029 – Call us Monday-Friday, 10 AM - 5 PM PST.
  • Live Chat: Click the chat icon on https://kpop1004.com for real-time help during business hours.
• Response Time: We aim to reply to emails and chats within 1-2 business days; phone support is instant during hours.
• Operating Hours: Monday-Friday, 10 AM - 5 PM PST, closed on major U.S. holidays (e.g., Christmas, New Year’s).